Oxford's Free Repeat Policy
"All of our LSAT test preparation courses include a no hassle free repeat policy which allows students to repeat the entire course for a second time, free of charge, within one year of their original course start date." source
Translation: If our course was a waste of time, and totally failed to prepare you, come on back for more!
Oxford's Satisfaction Claim
"When asked to evaluate our courses, over 98% of our students say they would recommend us to their friends.." source
Interpretation: Then we suppose that all those Oxford students that come to us are part of the <2%?